FAQ
When transferring funds to/from BtcPremium, a Transaction Request (TXR) is generated, a unique identifier in the Transaction Requests section of your acco...
Wed, 12 Dec, 2018 at 3:01 PM
Authenticated users can also send cryptocurrencies within the platform. Go to the Vouchers section on the left side of your account. https://btcpre...
Thu, 12 Mar, 2020 at 9:02 AM
Crypto withdrawals and deposits are automated. 100% of the cryptocurrency deposits arrives directly into our safely stored cold wallet. It never goes...
Wed, 12 Dec, 2018 at 3:02 PM
When a bitcoin transaction occurs on the network, the transaction will be confirmed after "mining". This is a kind of signature that the tra...
Wed, 12 Dec, 2018 at 3:05 PM
For security reasons, customer support does not know the exact times. Successful transaction log files will only be received when they are ready. The...
Wed, 12 Dec, 2018 at 3:12 PM
To view your transaction history: 1. Login to your BtcPremium account and go to My Account . 2. Click on "Transactions" or click here.
Wed, 12 Dec, 2018 at 3:17 PM
If you make a crypto transfer, you can check it's status in an independent "block-finder" with the recipient's address, such as https://bl...
Wed, 12 Dec, 2018 at 3:22 PM
Blockchain confirmations are treated according to the bitcoin protocol. The average time for a transaction is about 10 minutes, but that depends on the n...
Wed, 12 Dec, 2018 at 3:27 PM